Collect Customer Feedback in One Place
Stop losing feedback in emails, chats, and spreadsheets. Give customers one clear place to share ideas and requests.
What happens without proper feedback collection?
- Feedback arrives from multiple channels and get scattered
- Teams rely on opinions instead of data
- Loud customers influence decisions disproportionately
- Important requests get buried or forgotten
- No shared source of truth for feedback
What effective feedback collection looks like?
- Customer submit feedback without leaving your product
- All feedback in one place
- Internal context from your team
- Transparent feedback collection logic
- Product team gets notified about new feedbacks
- Team responds to collected feedbacks
How RightFeature helps you collect customer feedback?
Feedback collection Board
RightFeature gives you a feedback collection portal with board where customers can submit feedback instead of being scattered across slack, emails, chats, discord etc
Embeddable Widgets
Collect feedback directly inside your product - inline, full page, or via a floating button with embeddable widgets
Auto-Login
Users are automatically logged in when coming from your product. No extra accounts, no friction.
Duplicate Detection
AI will automatically detect duplicate feedback and merge them into a single feedback, this reduces manual cleanup and keep your board clean & organised.
Private & Internal Boards
Collect sensitive feedback internally without exposing it to customers
Feedback Discussions
Customers along with team members can discuss on feedback to make sure everyone aligns with what is required to be done.
How product teams use RightFeature to collect customer feedback?
- 1
Create a public feedback board for your product
- 2
Share the board link with customers via email, in-app, or website
- 3
Customers submit feedback, feature requests, and ideas
- 4
Product team gets notified about new feedbacks
- 5
Team responds to collected feedbacks
RightFeature vs other customer feedback tools
| Feature | RightFeature | |
|---|---|---|
| Fixed pricing | ||
| Unlimited feedback submissions | ||
| Public voting boards | ||
| AI-powered categorization | ||
| Custom branding | paid | |
| No per-user fees |
Who should use RightFeature for collecting customer feedback?
Great For
- SaaS companies wanting direct customer input
- Product teams building user-centric products
- Startups validating product-market fit
- Customer success teams tracking feature requests
- Indie hackers and solo founders
Not Ideal For
- Teams needing enterprise ticketing systems
- Companies requiring complex approval hierarchies
Example: How a SaaS startup improved retention with customer feedback
Customer feedback was lost in support emails, Slack messages, and scattered spreadsheets. The team had no visibility into what users actually wanted.
With RightFeature, customers submit and vote on feedback directly. The team sees trending requests in real-time and responds with status updates.
Customer retention increased by 23% as users felt heard. The product roadmap became customer-driven, reducing wasted development time.
Frequently Asked Questions
Everything you need to know
Start collecting customer feedback today
Start making better product decisions based on actual user feedback.
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